Customer Resources

The Calypso Medical Customer Support Team is available to assist you 24 hours a day. Our primary goal is to provide customers with quick and effective Customer Support Solutions.

Customer Support Solutions
Our Customer Support Team provides you comprehensive installation planning and training with consistent follow-up. Click here for more information or call Customer Support at: 1-888-48-TRACK (1-888-488-7225).

Reimbursement Resource Center
Calypso Medical has resources to help manage local payer relations. Our Reimbursement Resource Center is staffed with experienced coding professionals to help you resolve billing and claims questions.more...

Installation requires one weekend or three evenings. Our dedicated project manager and experienced installation team work with you to minimize patient scheduling downtimes.

ï¿½Our clinicians were very impressed with the speed of installation and with the ease of operation. The system worked ï¿½right out of the boxï¿½ which has rarely been my experience before.ï¿½

- Martin J. Murphy, Ph.D.
Associate Professor Department of Radiation Oncology
Virginia Commonwealth University

Customer Support Solutions is as Simple as 1, 2, 3

1. Site Qualification and Preparation
The Customer Support Solutions team qualifies your treatment room for your Calypso® 4D Localization System™ installation.

2. Installation and Commissioning
The Calypso System is designed for quick installation and rapid uptime. Our Customer Support Solutions team plans around your patient scheduling requirements for elimination of possible lost revenue due to patient scheduling.

3. System Training
We ensure that your staff receives the training and support you require. Our Implant Specialist and Product Specialist trainers remain with your professional team every step of the way from system installation through initial patient treatments.